Privacy Policy

About this policy

R People (Kent) Ltd. is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way.
This policy outlines how we aim to achieve this and includes the information collected when:
  • You use our website (https://learnai.training/)
  • You make an enquiry on our website
  • You make appointments with us
  • Someone is interested in working with us

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.
By providing your personal data, you agree that we can use your personal data in accordance with this policy.
Ensure you understand this policy in its entirety and take your time to read it.

Who are we?

R People (Kent) Ltd. is a HR + Business consultancy service based in Kent. Our services also include AI training, coaching, consultancy, and other related educational services. 
Our registered address is: 3 High Street, St Lawrence, Ramsgate, Kent, CT11 0QL

How do we collect information from you?

We collect information from you:
  • When you make a booking
  • When you visit the office
  • Make an enquiry
  • When you sign up to marketing emails

What type of information is collected from you?

You may be asked to submit personal information about yourself when you make an enquiry. We will collect this information so we can fulfil your requirements.

When you make an enquiry:

R People (Kent) Ltd. collects information such as:
  • Title
  • Name
  • E-mail address
  • Work address
  • Billing information
  • Telephone number
  • Company name
  • Marketing preferences (whether you opt-in or opt-out)

When you access our sites:

There is “Device Information” about your computer hardware and software that is automatically collected by R People (Kent) Ltd.
This information can include:
  • Device type (e.g. mobile, computer, laptop, tablet)
  • Cookies
  • Operating system
  • IP address
  • Browser type
  • Browser information (e.g., type, language, and history)
  • Domain names
  • Access times
  • Settings
  • Referring website addresses
  • Other data about your device to provide the services as otherwise described in this policy

Location information:

If you use our website, we may receive your generic location (such as city or neighbourhood).

Careers:

You may submit your CV if you’re interested in working for us to info@rpeople.co.uk. This information may include:
  • Personal details
  • Employment details
  • Education
  • Salary history
  • Other relevant details
We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at info@rpeople.co.uk.

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping
  • Send you service emails
  • Improve our products and services
  • Send marketing communications if you have opted in to receive them
  • We may use the information to customise the website according to your interests

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. For example service providers, third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.
Please refer to our Cookie Policy for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Choices section of this Privacy Policy for details.

How and where do we store data?

We only keep your personal data for as long as we need to in order to use it as described in this Privacy Policy, and/or for as long as we have your permission to keep it.
For reservations taken through Shortcuts software, your data will only be stored in the UK. Shortcuts data is stored securely in data centres.
Name, address and email data will also be securely stored on our email software where you may opt out at any time.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at info@rpeople.co.uk.
You have a right to request a copy of the personal information that R People (Kent) Ltd holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: info@rpeople.co.uk.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods (or its retention will be determined on the following basis):
  • Information such as email addresses will be kept until customers opt out of receiving newsletters, or correspondence from the salon.
  • Booking information such as name and telephone number will be kept in secure online booking systems for a minimum of 12 months, but no longer than 72 months.
  • All emails containing information are deleted once the booking or enquiry has been fulfilled.

Security

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.

Use of ‘cookies’

Our Website uses cookies to enhance your browsing experience, provide personalised content, and analyse our website traffic. A cookie is a small file stored on your device that helps us understand how you interact with our site.
You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of the Website. For more information, please see our Cookie Policy.

What happens if our business changes hands?

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

Changes to this statement

R People (Kent) Ltd. will occasionally update this Privacy Policy to reflect company and customer feedback. R People (Kent) Ltd. encourages you to periodically review this statement to be informed of how R People (Kent) Ltd. is protecting your information. This policy was last updated on 2 October 2024.

Contact Information

R People (Kent) Ltd. welcomes your comments regarding this Privacy Policy. If you believe that R People (Kent) Ltd. has not adhered to this Privacy Policy, please contact R People (Kent) Ltd. at info@rpeople.co.uk. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.